Return and exchange:
Cathrine Hammel has a 14-day right of return. You have the following return options:
For return within Norway:
1. Return the item to one of our physical stores (see Our stores for address).
2. Use our return portal via this link: https://retur.bring.no/?q=96944343RWEB
There you will get a form that you fill in, and can print a return label or use the QR code to print the return label at all Posten drop-off points.
The package is delivered at the Post Office/Post in store. Price NOK 119 (which will be deducted from your refund)
3. You can also send the item with whichever shipping method you want and cover the postage yourself.
The adress is:
Cathrine Hammel AS
For returns outside of Norway:
Fill out the completed form that you received with your order and send it together with your return to following return adress:
System Transport A/S, Transportcenterallè 19Cathrine Hammel Port 3DK-7400 Herning, DENMARK
Exchange of goods
Purchased goods can be exchanged for a different size (only possible to exchange for a new size/colour in the same product). Item exchanges can only be processed when the item has been received in return and is subject to stock availability. Exchanges are sent to you free of charge. If you are interested in a different style, you can return your item(s) to us and simply buy the new part separately at cathrinehammel.no.